Thank you for submitting your savings application!
You will now receive two emails from us.
The first email confirms your application and will include your username. Please note your username cannot be changed and will be needed each time you log into my accounts. The second email will include a link to set up your security details. We will send you a verification code by post. On receipt, please log into myaccounts and use it to activate your online access. You are then ready to manage your account(s) online. If you would also like you to use any of our branches, please call in with your signed photographic identification and we will issue you with a passbook.You will now receive two emails from us.
The first email confirms your application and will include your username. Please note your username cannot be changed and will be needed each time you log into my accounts. The second email will include a link to set up your security details. Unfortunately, we were unable to verify your identity electronically. To proceed with your account opening, we require identification from you. For information on acceptable identification, please read our Identification for Customers leaflet. Please send an original or certified copy to our head office or visit your nearest branch.
Supporting documentation
Under the Money Laundering Regulations and Financial Services Authority rules, we are required to verify both the name, address and date of birth of investors. To do this, we will ordinarily use an electronic verification system.
For online applications, you will also need to supply a certified copy of a full UK photo driving licence or a valid UK or EU passport, or an original utility bill which is less than 3 months old (not a mobile phone bill).
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